Cisco Unified Presence Components
Excerpted from the “Integrating the Cisco Unified Presence Server in Your Unified Communications Network” white paper. You can download the entire paper from our Knowledge Center. 1. Cisco Unified...
View ArticleCisco Unity Tools Depot
There are various graphical user interface (GUI) applications that can be used in Cisco Unity that will assist in the administration, management, troubleshooting, reporting, and integration of Cisco...
View ArticleCisco Unity vs. Unity Connection vs. Unity Express
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses the differences between Cisco Unity, Unity Connection & Unity Express.
View ArticleCisco Unity with CME Local Configuration
In this post, let’s see what the configuration parameters would be if we are using a CME router in the headquarters location and wanted to set up Unity voice mail support when the Unified Communication...
View ArticleUnity Setup: Connection to Local CME
In the previous post, we setup CME for Unity integration at the same headquarters site. Now let’s dive into the actual configuration that will have to be done on Unity side to register to the CME...
View ArticleMigrating from Unity to Unity Connection
There may be compelling reasons for Enterprises to move to the Unity Connection product. The question to answer is: is there a sound way to move all the data from one system to another without losing...
View ArticleMigrating from Unity to Unity Connection – Part 2
In my last post we looked at the ability of the COBRAS tool and two modes of backup using it. This post will deal directly with alias changes and restore of Brief Case mode going from a Unity to a...
View ArticleMigrating from Unity to Unity Connection – Part 3
My last two posts dealt directly with the COBRAS tool, an extremely powerful backup and restore utility which is mainly object orientated. Since it stores all information in a MDB format, there is...
View ArticleUsing Live Record
Perhaps as exciting as tile and grout cleaning are conference calls which drone on and on for hours. (If you’ve been on one with me recently, I assure you I’m not talking about that call.) It’s easy...
View ArticleUsing the Cisco Real-Time Monitoring Tool for CUCM Performance Monitoring
The Cisco Unified Real-Time Monitoring Tool (RTMT) runs as a client application on your local PC and monitors real-time behavior of your system components. The client can be installed by downloading...
View ArticleCisco Unity Connection
Starting with Cisco Unified Communications Manager (CUCM) 6.0 unified communications (UC) deployments with less than 575 phones and less than 500 voice mail boxes have the choice of using Cisco Unified...
View ArticleMigrate from Cisco Unified Messaging to Connection 7.x
Many corporations are looking at upgrading their current Unified Messaging solution from the 4 or 5.x release to the current 7.x version. If yours is one of them, however, you will need to look at how...
View ArticleCisco Unity Tools Depot
There are various graphical user interface (GUI) applications that can be used in Cisco Unity that will assist in the administration, management, troubleshooting, reporting, and integration of Cisco...
View ArticleCisco Unity vs. Unity Connection vs. Unity Express
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses the differences between Cisco Unity, Unity Connection & Unity Express....
View ArticleCisco Unity with CME Local Configuration
In this post, let’s see what the configuration parameters would be if we are using a CME router in the headquarters location and wanted to set up Unity voice mail support when the Unified Communication...
View ArticleMigrating from Unity to Unity Connection
There may be compelling reasons for Enterprises to move to the Unity Connection product. The question to answer is: is there a sound way to move all the data from one system to another without losing...
View ArticleMigrating from Unity to Unity Connection – Part 2
In my last post we looked at the ability of the COBRAS tool and two modes of backup using it. This post will deal directly with alias changes and restore of Brief Case mode going from a Unity to a...
View ArticleMigrating from Unity to Unity Connection – Part 3
My last two posts dealt directly with the COBRAS tool, an extremely powerful backup and restore utility which is mainly object orientated. Since it stores all information in a MDB format, there is...
View ArticleUsing the Cisco Real-Time Monitoring Tool for CUCM Performance Monitoring
The Cisco Unified Real-Time Monitoring Tool (RTMT) runs as a client application on your local PC and monitors real-time behavior of your system components. The client can be installed by downloading...
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